At CareBridge Home Care LLC, we understand that selecting the proper care for your loved one can raise many questions. Our FAQ section is designed to provide clear and helpful answers about our services, pricing, and care process—so you can make informed decisions with confidence. If you don’t find the information you’re looking for, our friendly team is always ready to assist you personally.
What types of services does CareBridge Home Care LLC provide?
We offer a wide range of non-medical home care services, including personal care assistance, companionship, meal preparation, light housekeeping, medication reminders, mobility assistance, transportation to appointments, respite care, and RN intake assessments. Our goal is to help clients live safely and comfortably in their own homes.
Are your services available 24/7?
Yes. We provide flexible care schedules — from hourly visits to 24-hour, around-the-clock care — based on your loved one’s needs and preferences.
Can I customize the type of care my loved one receives?
Absolutely. Every care plan is personalized following a professional RN intake and assessment. We’ll tailor the plan to match your loved one’s health status, lifestyle, and daily routine.
How do you ensure the quality and safety of your caregivers?
All caregivers undergo a rigorous screening process, background checks, reference verification, and ongoing training. We only hire compassionate professionals who share our commitment to quality care.
How much do your services cost?
Our rates vary depending on the type and duration of care needed. After your initial consultation and RN assessment, we’ll provide a precise, customized quote with no hidden fees.
Do you accept insurance or Medicaid?
Yes, we accept a variety of payment options, including Medicaid and certain private insurance plans. Our staff can assist you in verifying coverage and explaining your benefits.
Is there a minimum number of hours required for service?
Yes, there is a minimum service duration depending on the care type, but we strive to be as flexible as possible to meet your needs.
How do I make payments?
Payments can be made through secure online transactions, by check, or through your insurance provider if eligible. For billing questions, please contact our office directly.
How do I start home care services?
You can begin by contacting us through our Set an Appointment page.
Can I change my schedule once services have started?
Yes, schedules can be adjusted at any time. Simply reach out to our care coordinator, and we’ll make the necessary changes to accommodate your preferences.
How soon can services begin after the initial assessment?
In most cases, services can start within 24 to 48 hours following your assessment, depending on caregiver availability and care needs.
How do you monitor the quality of care being provided?
Our care supervisors conduct regular check-ins, home visits, and follow-up calls to ensure client satisfaction and consistent service quality.
Can family members stay updated on their loved one’s care?
Yes, we believe in open communication. Families receive regular updates about their loved one’s condition, progress, and any changes in care plans.
Who are your caregivers?
Our caregivers are trained, compassionate professionals dedicated to providing respectful and reliable care. They include certified nursing assistants (CNAs), home health aides (HHAs), and experienced personal care attendants.
Can I request the same caregiver for every visit?
Yes, consistency is key to building trust. Whenever possible, we assign the same caregiver to ensure familiarity and comfort.
Bringing Comfort Back Home
Empower your loved one to live with comfort, confidence, and dignity in the place they call home. Contact us and let our dedicated team design a care experience as unique as your family’s needs.